Other information

Taking on an apprentice is a long-term commitment, yet we appreciate there may be times where issues become unsolvable or internal company circumstances might lead to unfortunate measures being taken. This page explains the steps you can take, and the outcomes of those steps.

Redundancies and resignations

In the event of a redundancy the responsibility lies with the employer to ensure the redundancy is legitimised and followed through with the appropriate channels. The reasons for the redundancy must be valid, and we will ask you to provide us with those reasons in writing so we can ensure the apprentice is able to continue their training programme.

If the apprentice resigns before the end of their programme, we will work with you to replace them if you choose to do so.

In all instances of disciplinaries, redundancies or resignations, our first duty of care is to the apprentice – helping them find new employment so they may continue their training.

We do, however, recognise our commitment to employers in aiding them with employment issues and supporting them where matters become unsolvable.

It is important to remember that your apprentice is subject to the same policies and procedures as your other employees.

Disciplinaries

If at any point during the programme, you take disciplinary action against your apprentice, we ask that we are kept informed of the process as it develops and the outcome. We will work with you to provide support where needed and, so far as is possible, ensure that training opportunities are not affected.

XR Training operates an internal disciplinary procedure and Code of Conduct that all apprentices are expected to abide by when on premises. Breaching of the Code of Conduct will result in disciplinary action – employers will be kept informed as necessary.

Complaints

If you wish to raise concerns about the training your apprentice is recieving, please contact us. We are always happy to meet and discuss with all concerned. Programmes can be specifically tailored to suit the needs of employers, so please let us know if you feel your apprentice needs to be trained in a more specialised direction.

We are dedicated to making education available to all, to delivering learning programmes and services that will meet the needs of the people we train and the companies we support.

Working in partnership with

Find us at:

11 Village Farm Road, Village Farm Industrial Estate, Pyle, Bridgend, CF33 6BL

Contact us on:

enquiries@xrtraining-wales.co.uk

01656 74 66 88